Privacy Policy
Last updated: May 29, 2026
Information We Collect
When you enroll in our services or contact us, we collect the following information:
- Full name and email address
- Selected service information
- Optional communication goals and preferences you provide
- Session recordings and materials (with your consent)
How We Use Your Information
We use the information we collect to:
- Deliver the communication training services you've enrolled in
- Communicate with you about scheduling, program updates, and session materials
- Improve our services based on feedback and outcomes
- Comply with legal obligations
Information Sharing
We do not sell, rent, or share your personal information with third parties except:
- When required by law or legal process
- With service providers who assist in delivering our programs (under strict confidentiality agreements)
- With your explicit consent
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
Your Rights
Under Canadian privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal retention requirements)
- Withdraw consent for data processing where consent is the legal basis
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Session materials and records are typically retained for three years after program completion.
Cookies and Tracking
We use cookies to improve your browsing experience. For detailed information about our cookie practices, please see our Cookies Policy.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at: